Lance returned my call in a matter of a few minutes asked him when he can come he said I... read moreLance returned my call in a matter of a few minutes asked him when he can come he said I can now. Lance was awesome. He told me how he was going to set up and then answered all my questions. Even took zelle as payment. And sent reports asap. Thanks again Lance read less
Lance arrived on schedule and explained the process. He was very pleasant and knowledgeable. I highly recommend him.
Lance was very nice and professional and even gave me some good tips about making sure my home remained in... read moreLance was very nice and professional and even gave me some good tips about making sure my home remained in great shape for future inspections. He has been in the business many years and pointed out one small thing I never would have thought about. Price was higher than regular home inspection but that is because of the tests they have to do on the air quality of the home. read less
They are very prompt and professional. Absolutely would recommend. They're a little pricey but customer service is outstanding.
Very fast response, appointment set next day, they gave an exact time that they would be at my home and... read moreVery fast response, appointment set next day, they gave an exact time that they would be at my home and were on time for my scheduled time and very professional! read less
Looked out for the customer. Told me what I needed and didnâ t need. Will use him in the future
Worked me into his schedule which caused him to have to work longer hours than usual which I thought was... read moreWorked me into his schedule which caused him to have to work longer hours than usual which I thought was incredibly kind. He didn't have to do that. A gentleman and expert. read less
all is good
Lance N did a great job told us what we had and what to do about it .
Did a great job.
Lance is AWESOME. Top notch
Lance is friendly, professional, knowledable. On time, fully explains. Very highly recommend.
Lance is professional, communicates very well, and is a really neat person who is friendly and very personable. His equipment... read moreLance is professional, communicates very well, and is a really neat person who is friendly and very personable. His equipment is top notch, state of the art technology and he is extremely thorough. Hire this guy now! You won� t be disappointed. read less
Lance was very quick to respond. He was able to come out and help us so that we could... read moreLance was very quick to respond. He was able to come out and help us so that we could keep moving forward with repairs to our house after the freeze. When he arrived he was very professional and friendly. He even followed up soon after just to make sure everything was going well. I would definitely recommend him in the future. read less
I had a very pleasant experience working with Lance. He was patient and thorough. I had a plumber on site... read moreI had a very pleasant experience working with Lance. He was patient and thorough. I had a plumber on site so I was trying to manage both processes. Lance was very professional and is licensed in Texas. What sets Lance apart from his competitors is the fact that he can draft a protocol if the mold test determines one is needed!
This is a HUGE advantage as you will be able to work with qualified remediation companies from that point forward instead of General Contractors trying to come in and tear apart your home! read less
Very professional and prompt.
Highly recommended.
Lance is awesome. His level of professionalism and knowledge was OUTSTANDING! His detailed report and photos really helped me understand... read moreLance is awesome. His level of professionalism and knowledge was OUTSTANDING! His detailed report and photos really helped me understand the needed repairs. If you need someone to do a mold inspection, hands down, Lance is your guy! read less
Lance was very professional and I was very impressed with his knowledge of all types of mold and other toxic... read moreLance was very professional and I was very impressed with his knowledge of all types of mold and other toxic airborne problems. read less
Lance demonstrated an extremely high level of industry knowledge and was able to convey that information to me, as the... read moreLance demonstrated an extremely high level of industry knowledge and was able to convey that information to me, as the customer, so I knew what was going on.
I would not hesitate to recommend him to others. read less
N/A
Great response. Fast. Thorough.
Lance was thorough and easy to work with. Easy to reach even after hours. I liked that he... read moreLance was thorough and easy to work with. Easy to reach even after hours. I liked that he was local and not a sub of a large company in another state. He explained things well and was very knowledgeable. Would hire him again if needed. read less
Lance was so helpful & understood the urgency of getting the work done as soon as possible to meet a... read moreLance was so helpful & understood the urgency of getting the work done as soon as possible to meet a closing date. He ALWAYS answers the phone. I never had to leave a voicemail. Anything I asked of him he made it happen ASAP.. He literally saved my real estate transaction & both buyer & seller could not be more happy!!! read less
Great
Amazing service!
Lance the owner was awesome and caring! Very knowledgeable! I am so grateful for his work!
Lance was very informative about all stages of the process and confirmed that I made the best decision by selecting... read moreLance was very informative about all stages of the process and confirmed that I made the best decision by selecting Lone Star. Would definitely use him again and recommend to anyone! read less
The owner was very helpful and willingg to educate me about mold issues.
Lance was great and very quick. He knows the buisness and is really good at informing you on the situation... read moreLance was great and very quick. He knows the buisness and is really good at informing you on the situation and letting you know the next steps to insure a prompt and proper removal. Thanks again Lance. read less
Lance was very good at this process. He responded quickly and completed the inspection two days after I spoke with... read moreLance was very good at this process. He responded quickly and completed the inspection two days after I spoke with him. He was very thorough and very informative. He answered all my many questions with knowledge compiled from many years of experience. I would certainly recommend him to anyone with a possible mold problem. He called with lab results 24 hours later. Thankfully I did not have a mold problem. read less
Lance has 20+ years of experience. I called him on a Friday and he came to do the inspection at... read moreLance has 20+ years of experience. I called him on a Friday and he came to do the inspection at 8 am Saturday! read less
Lance was prompt, knowledgeable, efficient and very people friendly.
Lance was wonderful, trustworthy & a pleasure telling me about the mold problem
Lance did an excellent job as well as took the time to educate us about the mold. We are very... read moreLance did an excellent job as well as took the time to educate us about the mold. We are very grateful to him. read less
I called Lance on 7-17-2020 to request a mold inspection. He came to do the inspection on 7-18-2020. He was... read moreI called Lance on 7-17-2020 to request a mold inspection. He came to do the inspection on 7-18-2020. He was extremely thorough and explained the entire process of inspection and remediation. He kept us updated throughout the process and sent the mold report very quickly. read less
